Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Preview the New My Missouri State

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Information Services is pleased to announce that the brand new My Missouri State is ready for preview!  

As the main hub for accessing university resources, the My Missouri State portal is long overdue for an upgrade. Information Services has been hard at work with the support of many of our functional areas to implement a new software that will totally transform My Missouri State into an easy-to-use, modern site that you can customize to fit your preferences. Read more about the New My Missouri State and learn how to customize your dashboard.

A link to the new My Missouri State has been added to the Quick Links menu in the current portal on the Home tab.

New My Missouri State preview link under Quick Links

Timeline for Releasing the New Site

November 1, 2022: Most resources are available, and you can begin testing it out and providing feedback. Links will allow you to toggle between old and new systems.
Spring Break, March 11-19, 2023:  https://my.MissouriState.edu will point to the new My Missouri State. The legacy system will still be available and links will allow you to toggle between the new and old systems.
End of Spring 2023 Semester: The legacy My Missouri State system will be turned off, and everyone will be using the new system.

Improved Security

With this new platform, it became possible to increase the security of My Missouri State, so you will be prompted to sign in and verify your identity with your Missouri State Office 365 Login and password instead of using your BearPass Login. If you aren’t sure what your Office 365 Login is, you can view it on your Account Information page.  

Please take the opportunity to explore and test the new site. We would love to hear any constructive feedback you might have: My Missouri State Feedback Form. 

We’re excited about the possibilities the new My Missouri State will provide – including a new and improved mobile app! – so we can’t wait to hear from you.

Office of Information Services

Cheek Hall 160 | ComputerServices@MissouriState.edu | 417-836-5770

Coming Soon: New My Missouri State Portal

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My Missouri State is getting a facelift!

Get ready for a new and improved My Missouri State portal. Changes are coming to make the portal a better experience for all Missouri State users.

My Missouri State is overdue for an update —  so we’re bringing the portal into 2023 with a whole new look and feel! A preview of the new site will be available before the end of the year, so you’ll have plenty of time to explore the new portal before we say goodbye to our current portal.

Subscribe and stay tuned for more information about the new My Missouri State.

Blackboard 404 Errors: Microsoft Edge

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The latest versions of Microsoft Edge offer the ability to open Microsoft Office files directly in the browser. However, this function is not working appropriately with Blackboard. Users are receiving either an HTTP 404 error, or the Word online application opens but displays the message “Sorry, there was a problem and we can’t open this document. If this happens again, try opening the Document in Microsoft Word.”

There is currently no known timeframe on a fix for this issue, but there are suggested workarounds. Users can use Firefox or Google Chrome, or they can turn off the setting in Microsoft Edge. Google Chrome is the recommended browser for Blackboard Learn.

To turn off the setting in Microsoft Edge:

Open the Edge menu and click Settings.

Microsoft Edge menu showing the settings option

Turn off Open Office files in the browser.

Microsoft Edge Downloads settings menu

Need Help?

Contact the Help Desk for assistance.

 

Blackboard Course Clean-Up: Spring 2018 Courses to Be Deleted

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As part of the regular Blackboard maintenance schedule and the ongoing effort to clear up valuable space on our servers, Computer Services will begin the Blackboard course clean-up process for all Spring 2018 courses on Tuesday, June 22, 2021. You will see ‘Scheduled to be deleted’ added to all of your Spring 2018 course names to indicate which courses will be removed from Blackboard. The clean-up process will end on July 8, 2021.

What does this mean for you?

If you taught a course in the Spring 2018 semester, those Blackboard courses are scheduled to be deleted. If you need to save any content or grade data from these courses you must do so before June 22, 2021.

Resources:

How to Export Your Course – This article provides instructions for creating a course export file. This will allow you to save a copy of your course content and settings, but it does not include any student enrollments, data, or grades.

  • It is recommended that you save your course export file in a secure location that you will continue to have access to. We recommend storing the file in your MSU OneDrive for Business account, which you will have access to for as long as you are employed by Missouri State University. See How to Store Files in OneDrive for Business for detailed instructions.

How to Download the Grade Center – This article provides instructions for downloading your course Grade Center as a spreadsheet. This will allow you to save a copy of your students’ grades offline for future reference.

End of Semester Blackboard Checklist for Faculty – This article provides best practices and tips for regular maintenance of your Blackboard courses.

Request Help:

If you have any questions or need help with this process, please submit a request to the Help Desk. If you are referencing a specific course in your request, make sure that you include the exact course name or ID as it is shown in Blackboard.