In 2014, General Motors lost $4.1 billion and was tied to the deaths of over 100 people (Isidore, 2015). The cause of this calamity was a faulty ignition switch designed by GM and installed in several of their cars. The ignition switch had a detent plunger that was too short, allowing the key in the ignition to easily turn from the on to the off position. Sometimes, the … [Read more...] about Bears Business Brief: How defective products affect sales force
Awards Dean’s Office Stephanie Bryant, College of Business Dean, was recognized on the Biz100 list published this fall by Biz417 magazine. Biz 100 is a recognition and celebration of the most influential business leaders in southwest Missouri. Xiao’ou (Sean) Gong, China programs specialist, was recognized for 5 years of service to the University at the annual Staff … [Read more...] about Faculty and Staff Spotlight
Research Ron Coulter, head of the Marketing Department, along with marketing faculty members Steve Parker, faculty emeritus, Christina Simmers, professor, and Chris Ellis, faculty emeritus, published “Segmenting Local Financial Service Markets: Balancing an Independent Image with the Need for More Business” in the Academy of Marketing Studies Journal. Alex Hamwi, associate … [Read more...] about Faculty and Staff Spotlight