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College of Business News

"Think Bigger and Bolder"

Bears Business Brief: Customer satisfaction: The impact of human versus technological encounters

March 15, 2017 by Mary Grace Phillips

Christina Simmers headshot

By: Christina Simmers Customer service plays an important role in the impression a company makes on a customer and the overall satisfaction of that customer. This applies to all companies, whether they are for-profit or nonprofit, service-oriented or selling tangible goods. Customers form their impressions of a company with each encounter they have with the company.  In … [Read more...] about Bears Business Brief: Customer satisfaction: The impact of human versus technological encounters

Filed Under: College of Business, Marketing Tagged With: Christina Simmers

Faculty and Staff Spotlight

January 26, 2017 by Melissa Price

Awards Dean’s Office Stephanie Bryant, College of Business Dean, was recognized on the Biz100 list published this fall by Biz417 magazine.  Biz 100 is a recognition and celebration of the most influential business leaders in southwest Missouri. Xiao’ou (Sean) Gong, China programs specialist, was recognized for 5 years of service to the University at the annual Staff … [Read more...] about Faculty and Staff Spotlight

Filed Under: College of Business, Faculty and Staff Spotlight Tagged With: Alex Hamwi, Alisa Trotter, Amir Behzadan, Barry Cobb, Carol Miller, Charles Hermans, Christina Simmers, Jackson Li, James Philpot, James Scott, Jason Speer, Jenifer Skiba, Michael Hammond, Nadine Jones, Rayanna Anderson, Seth Cockrell, Stephanie Bryant, Vickie Hicks, Xiao'ou Gong

Faculty and Staff Spotlight

September 6, 2016 by Melissa Price

Research Ron Coulter, head of the Marketing Department, along with marketing faculty members Steve Parker, faculty emeritus, Christina Simmers, professor, and Chris Ellis, faculty emeritus, published “Segmenting Local Financial Service Markets: Balancing an Independent Image with the Need for More Business” in the Academy of Marketing Studies Journal. Alex Hamwi, associate … [Read more...] about Faculty and Staff Spotlight

Filed Under: College of Business Tagged With: Barry Cobb, Ben Goss, Carol Miller, Cedric Mbanga, Charles Hermans, Chen Yan, Chris Ellis, Christina Simmers, Christopher Slinkard, David Hammons, Jana Ault-Phillips, Jenifer Skiba, Jenny Limcher, Joshua Davis, Kang Kang Qi, Kathleen Larkin, Kim Stagner, Lin Da (Jackson) Li, Lori Peterson, Rayanna Anderson, Ron Coulter, Seth Cockrell, Stephen Mueller, Steve Parker

Faculty and Staff Spotlight-BearBiz August 2015

August 24, 2015 by Melissa Price

Faculty members continue to push the bounds of exceptional classroom experiences and research. Research and Awards Nancy Allen, senior instructor in Finance and General Business, was honored in St. Louis at the Women’s Justice Awards Banquet. She received the Missouri Women’s Justice Award in the Legal Scholar category, which recognizes women who demonstrate leadership, … [Read more...] about Faculty and Staff Spotlight-BearBiz August 2015

Filed Under: College of Business, Faculty and Staff Spotlight Tagged With: Amir Behzadan, Andrew Albritton, Carol Miller, Cathy Starr, Christina Simmers, Christopher Ellis, Jacob A. Nelson, Jenifer Roberts, Jo Lynne Stalnaker, Karen Eisman, Lawrence (Zhiquo) Yang, Mary Grace Phillips, Mohammed H. Mehany, Nancy Allen, Nebil Buyurgan, R. Stephen Parker, Radhika Kaula, Rick Brattin, Ronald CLark, Ronald Coulter, S. Brahnam, Sandra Bailey, Tabby Henderson, Wesley Friske

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