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  • McQueary College of Health and Human Services

Guiding the first steps into college

May 12, 2026 by Sewly Khatun

The 2026 SOAR leaders.

Some experiences influence how students begin college. Others define how they remember it.

At Missouri State University, the Student Orientation, Advisement and Registration (SOAR) program does both.  It helps new students navigate campus, connect with advisors, build class schedules and get a clear sense of college life.

What makes the SOAR program stand out is the students leading it.

“SOAR leaders play a key role in helping our new students transition throughout their entire SOAR session,” said Maggie McGowen, coordinator of new student orientation. “They support advising, answer questions and create an environment where students feel comfortable from the start.”

From experience to leadership

Junior biomedical sciences major Kaylee Williams draws on her own experience navigating SOAR for the first time in her role as a SOAR leader.

“I’m a first-generation college student, so coming through SOAR was a very intimidating experience for me,” Williams said.

Kaylee Williams headshot.
Kaylee Williams

That moment shaped how she approaches leadership today. After serving as a McQueary College of Health and Human Services (MCHHS) SOAR leader last year, she returns this summer as part of the College of Natural and Applied Sciences (CNAS) team, bringing both experience and perspective.

“I wanted to welcome students who might be feeling overwhelmed,” she said.

Her approach is simple and intentional, centered on connection.

“Students are more likely to open up when they feel like they’re talking to a friend,” she said.

That connection helps students ask questions, build confidence and begin their college journey with clarity.

Stronger support through collaboration

This summer, MCHHS and CNAS will be collaboratively delivering their academic SOAR programming, in an effort to enhance the student experience. Bringing these two colleges together will give the affiliated SOAR leaders an opportunity to learn more about two academic colleges, professionally connect with more staff and faculty and work with a more diverse group of majors.

The idea to collaborate grew from a SOAR practice piloted last summer that allowed undecided students exploring professional health-related pathways to be directed to academic colleges. The goal of the collaboration is to create an experience that helps students better understand the academic contributions each of the two participating colleges present while also encouraging exploration without pressure.

“All of the affiliated SOAR leaders between both colleges will focus upon creating positive experiences that emphasize openness to all the academic opportunities available to them,” said Hillary Mayes, director of MCHHS Student Success and Advisement Center.

SOAR students will participate in shared academic sessions across both colleges. They will hear from multiple advisors, learn about different academic options, and connect with a broader group of peers.  This approach will create consistency in information while giving students more flexibility to explore their interests. It also strengthens the sense of community early in the students’ college experience.

2026 MCHHS SOAR leaders

This year’s MCHHS SOAR leaders are committed to supporting new Bears through the transition to Missouri State. They serve as guides, mentors and trusted voices.

Group 10
Adam Medlar and Faith Barkefelt

Group 11
Oliver Kempker and Sonora Haake

Group 12
Fabian Solano and Kenzie Jasnoch

Group 13
Hannah Helton and I’ron Bell

Group 14
Addison Pollard and Lauren Riddle

Explore SOAR

Filed Under: MCHHS News, Student spotlights Tagged With: Biomedical Sciences, Hillary Mayes, MCHHS Student Success and Advisement Center, students

Highlighting impact and achievement

April 24, 2026 by Sewly Khatun

MCHHS Campus Photo

Excellence shows up every day across the McQueary College of Health and Human Services (MCHHS).  

It is in the classroom, in research labs and in the way faculty and staff support students and each other. 

On April 23, the college gathered at the Old Glass Place for its 3rd Annual Awards Banquet to recognize contributions and celebrate excellence. The evening brought together faculty, staff and partners to recognize achievements across teaching, research, service and collaboration. Each award reflected the shared commitment to student success and meaningful community impact. 

“I enjoy the tradition we’ve built with the Awards Banquet because it gives us a chance to pause and celebrate our faculty and staff,” said Dr. Letitia White Minnis, MCHHS associate dean.  

“In the fast-paced world we live in, we don’t always take time to do that. Their work reflects our shared commitment to Missouri State’s public affairs mission and helps prepare our students to make a real difference in the communities they serve.” 

List of awards  

 Office Orchestrator Award  

This award recognizes a staff member who goes above and beyond to create a welcoming, supportive college environment for colleagues and students. 

  • Donna Murphy, coordinator, School of Health Care Professions 

Community Impact Award 

This award recognizes a faculty or staff member for impactful community engagement that reflects Missouri State University’s public affairs mission.   

  • Dr. Sapna Chakraborty, associate professor and program director, School of Health Care Professions 

Outstanding Service Award 

This award honors faculty or staff for exceptional service that goes beyond expectations and positively impacts the workplace.   

  • Dr. Ashley Houston, associate professor, School of Mental Health and Behavioral Sciences 

Teamwork Trailblazers Award 

This award is presented to a group that demonstrates exceptional collaboration, teamwork, idea-sharing and commitment to a common goal.   

  • Collaborative Care Clinic  

Outstanding Academic Advisor 

This award honors a staff member who demonstrates excellence in advising and provides strong support to students as they work toward achieving their academic and professional goals. 

  • Emma Watkins, academic advisor, MCHHS Student Success and Advisement Center 

Outstanding Faculty Advisor 

This award honors a faculty member who demonstrates excellence in advising and supports students throughout their university experience. 

  • Kirsten Hatz, senior instructor, School of Health Sciences

Bearwise Educator Excellence Award 

This award recognizes a faculty member for innovative, inclusive teaching and outstanding mentorship that inspires student engagement and learning.   

  • Alisha Tuttle, clinical assistant professor, School of Nursing 

Bear-illiant Researcher Award 

This award recognizes faculty members who actively involve students in research activities through strong mentorship and meaningful research opportunities. Recipients help foster a vibrant research community that values students’ active role in the pursuit of knowledge.

  • Dr. Ryan Gordon, assistant professor, School of Health Sciences

Dean’s Awards

From left Dr. Mark Smith, Greg Rainwater and Dr. Letitia White Minnis
From left Dr. Mark Smith, Greg Rainwater and Dr. Letitia White Minnis
  • Dean’s Recognition for Service: Dr. Dalen Duitsman, emeritus faculty, Ozarks Public Health Institute 
  • Outstanding Student Engagement: Dr. W. David Carr, professor, School of Health Care Professions  
  • Outstanding Support to MCHHS: Greg Rainwater, senior academic financial officer, office of the provost 
  • Outstanding Support to MCHHS: ATLAS Development Team, computer services (accepted by Matthew Taylor, Ashley Pearce and Melissa Warren)  
  • Outstanding Community Partnership: Hood-Rich Architectural Firm 

Retirements  

MCHHS also honored this year’s retirees for their devotion and years of service: 

  • Dr. Patricia Cahoj, assistant professor, School of Health Care Professions 
  • Dr. Steven Capps, director of Learning Diagnostic Clinic  
  • Dr. Debbie Horine, clinical assistant professor, School of Nursing 
  • Dr. Thomas Kane, professor, School of Mental Health and Behavioral Sciences 
  • Dr. Sean Newton, faculty emeritus  
  • Bradley Powers, assistant professor, School of Mental Health and Behavioral Sciences 
  • Jacquelene Patterson  
  • Marie Sellars, School of Health Care Professions 
  • Dr. Kip Thompson, associate professor, School of Health Sciences 
  • Dr. Scott Wallentine, associate professor, School of Health Care Professions 

Explore MCHHS

Filed Under: MCHHS Events, MCHHS News Tagged With: Collaborative Care Clinic, faculty, Letitia White-Minnis, MCHHS Student Success and Advisement Center, Ozarks Public Health Institute, School of Health Care Professions, School of Health Sciences, School of Mental Health and Behavioral Sciences, School of Nursing

Staff spotlight: Hillary Mayes

November 4, 2025 by Ella Reuter

McQueary Family Health Sciences Hall signage.

A Missouri State University alumna, Hillary Mayes has been the director of the McQueary College of Health and Human Services (MCHHS) Student Success and Advisement Center (SSAC) since 2019.

Let’s get to know her more.

Hillary Mayes headshot.
Hillary Mayes

Where are you originally from?

I’m from Webb City, Missouri.

Why did you decide to join Missouri State and how long have you been here?

I began working for Missouri State as a graduate assistant in the fall of 2006. Upon earning my graduate degree, I transitioned to an instructor role in MCHHS. I served in that capacity until I transitioned to a staff role in 2019. This academic year is my 19th year on campus.

What do you enjoy most about working at the university?

Finding ways in which we can effectively work with and support our students while they navigate their academic journeys is most important to me.

What’s your educational background?

I earned my BA in Psychology from Mizzou and my MS in Psychology – industrial-organizational track from Missouri State.

What does your current role at the university entail?

Am I allowed to just say “a lot of different things” and leave it at that? Like every position, my role and the role of the Student Success and Advisement Center is multi-faceted. I feel like my job must continuously evolve so that the focus of my work always aligns with the objectives of the college and university. First and foremost, our office supports student success-related activities and initiatives within the college. We work to ensure students feel as though our office can serve as a safe space and as an informational hub that can help them navigate their time at Missouri State. A lot of what we do centers upon communication, collaboration, problem-solving and building relationships.

What’s the biggest lesson you’ve learned from this job so far?

Forming and maintaining positive relationships with the team of people you work closely with is paramount to success. I’ve learned I can tolerate a lot when the team that surrounds me is strong and supportive (our SSAC team is amazing, by the way).

Why did you choose this area of work?

I didn’t intentionally seek out this pathway, so I can’t say there was this “a-ha moment” when I decided this is the career I want to pursue.  As a graduate assistant, I had the opportunity to learn about and engage with various aspects of college/university operations. It was this experience that helped me better understand the different roles on campus and how my interests, skills and abilities could fit within. I most enjoy work that makes me feel challenged and engaged.

What type of work did you do prior to Missouri State?

I’ve had some prior experience related to admissions, recruitment and career services in higher education. I’ve also worked for an attorney, as well as in retail and food service.

What’s your favorite Thanksgiving tradition?

I enjoy what many would consider “traditional” Thanksgiving foods/flavors (particularly the side dishes, not so much the turkey), but I don’t follow any specific “traditions” in my household.

How do you spend your leisure time?

I enjoy shopping, particularly online, or at boutiques, antique stores/flea markets and specialty stores. I like to find fun and unique items, especially those that I can gift to others.

Learn more about the MCHHS Student Success and Advisement Center

Filed Under: Staff spotlights Tagged With: Hillary Mayes, MCHHS Student Success and Advisement Center, staff, students

Staff spotlight: Tia Schneider

September 12, 2025 by Sewly Khatun

Tia Schneider (far left) with her family on a troll adventure in Washington.

Our featured McQueary College of Health and Human Services (MCHHS) staff member is Tia Schneider. She serves as an administrative specialist in the MCHHS Student Success and Advisement Center (SSAC). 

From welcoming students with warmth to ensuring programs run smoothly, Schneider plays an important role in helping students and advisors thrive. 

Let’s get to know her better. 

Where are you originally from? 

I was born in Anchorage, Alaska, but raised mostly in Springfield, Missouri. 

What brought you to Missouri State University and how long have you been here? 

I joined MSU in January 2025. I chose to work here because I enjoyed my time as a student and knew I wanted to keep working with students in some capacity. 

Can you share your educational background?

Tia Schneider
Tia Schneider

I was an adult student who graduated from MSU in December 2024 with a bachelor’s degree in elementary education. 

What inspired you to pursue a career in higher education and advisement support? 

After my student teaching experience in Alaska, I needed a break from the classroom, but I still plan to return one day. I knew I wanted to keep working with students, though I wasn’t sure how until I found this position. From my interview, I could tell the people in SSAC were exactly the type of team I wanted to join. Even though I’m not in the classroom right now, I get daily interactions with students and the opportunity to help and guide them. 

What are your main responsibilities as an administrative specialist? 

My responsibilities vary depending on the time of year. In the summer, I help with SOAR (Student Orientation, Advisement and Registration). In the fall and spring, I help admit students into their programs, assign advisors, process override requests and answer student questions. Every day at work is different and that’s what makes it exciting. 

What do you find most rewarding about your role? 

Working with students is the best part. I see students come in stressed and leave with smiles. Some stop by just to say hi. I also enjoy seeing the collaboration between staff and faculty to ensure smooth running of the college’s programs. 

What was your job before joining Missouri State? 

Before joining MSU, I worked at the local assessor’s office, where I reviewed legal documents and input them into the system. 

What has been your most memorable or meaningful moment so far? 

Two moments stand out to me. One was hiding Easter eggs around the office and watching the pure joy on everyone’s faces as they searched for them. The other is admitting students into their programs. I celebrate their hard work in silence and feel proud to be part of their journey. 

What do you enjoy most about the fall season? 

The weather! I don’t like sweating, so fall is perfect. Give me 70 degrees every day and I’d be happy.  

What is one surprising thing about you? 

I’ve been a military wife for 15 years. Our family has moved twice, gone through two deployments and navigated many schools along the way. 

Explore the MCHHS Student Success and Advisement Center

Filed Under: Staff spotlights Tagged With: MCHHS Student Success and Advisement Center, Spotlights, Tia Schneider

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