Good morning. Many of you received a message from Microsoft this morning stating, “Audio Conferencing for Microsoft Teams or Skype for Business Online has been turned off.”

MS Teams meetings are still available, but we no longer have the ability to dial-in to the meeting via a phone line. Earlier this year, when everyone was scrambling to work remotely, Microsoft made the audio conferencing feature available for everyone, regardless of their Office 365 license, for a 6-month period. You can read more about this service in our previous blog post. That 6-month period has now ended and this is why we are no longer able to use the MS Teams audio conferencing feature. If you would like to purchase audio conferencing for MS Teams, please contact the Computer Services Help Desk.

This DOES NOT IMPACT ZOOM Meetings. Our Zoom licenses include the audio conferencing option and the dial-in option is still available for them. If you would like to purchase a Zoom license, please contact Missouri State Outreach or use the Zoom Faculty and Staff Resources page for the request form.

We apologize for the confusion or concern that the email from Microsoft may have caused.

Please feel free to contact me, or others in Information Services, if we can help clarify further.

Jeff Coiner

Chief Information Officer

Office of Information Services
Missouri State University
901 S. National Ave., Cheek Hall, Room 161
Springfield, MO 65897
Phone: 417-836-5770
jcoiner@missouristate.edu | www.missouristate.edu

Need to submit a request for service?

https://missouristate.edu/helpdesk