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Archives for August 2019

Park Central Office Building Network Outage – Updated

August 21, 2019 by Josh Stuppy

The data network for Park Central Office Building is currently unavailable.  This outage will affect access to the Internet, servers, wireless, printing, VoIP phones and any other services that rely on the data network.  Analog phones are not affected.  Staff have been dispatched to the site and will restore services as soon as possible.

Update: Services have been restored.  We apologize for the inconvenience.

Filed Under: Springfield Tagged With: Network, Outage, Unplanned

Telephone System Services Restored

August 16, 2019 by Mark Harsen

Legacy telephone services have been restored and VoIP (Voice over Internet Protocol) telephone services were never impacted in and around Glass Hall.

A communications failure caused contact to be lost with the gateway serving legacy analog and proprietary digital telephones in Glass Hall and surrounding areas. VoIP services use the campus network for communications so no telephone outages occurred for these users.

We apologize for any inconveniences this outage may have caused. Thank you for your understanding and continued support.

Filed Under: Telephones Tagged With: Outage, Restored, Telephone System, Unplanned

Partial Telephone System Outage

August 16, 2019 by Mark Harsen

The Missouri State University telephone system is partially down this morning. The outage affects legacy phones in Glass Hall and some surrounding buildings. VoIP (Voice over Internet Protocol) phones are not impacted. Staff have been dispatched to the site, but the cause of the failure is currently unknown. Networking and Telecommunications is striving to restore service as quickly as possible.

Filed Under: Telephones Tagged With: Outage, Telephone System, Unplanned

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