Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Archives for July 2019

Information Services Planned Upgrade Day

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Routine upgrades to the University’s mission critical networks and information systems are necessary to provide reliable and secure technology-related services.  These upgrade activities are scheduled for times when the disruption to the University community are minimized.  Plan accordingly, as the University’s networks and information systems will be unavailable during the upgrade period.

  • August 10, 2019 from 12:01 a.m. – 12:20 a.m. – Internet on campus will be unavailable, as we do an upgrade to the internet firewall.
  • August 10, 2019 from 8:00 a.m. – 2:00 p.m. – University networks and the majority of information systems will be unavailable.  The Information Services team is moving critical services to a more reliable hosting environment, moving systems to faster hardware for performance improvement, and implementing additional network segmentation for added security.

Should you have any questions or concerns, please contact Stacey Tune at 836-6555 or via email at StaceyTune@MissouriState.edu

Banner Available

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Service has been restored for Banner Production. Thank you for your patience while we completed the diagnostic checks and resolved the issues.

Should you have any questions or concerns, please contact Stacey Tune at 836-6555 or via email at StaceyTune@MissouriState.edu.

Banner Outage

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We are shutting down the Banner Production database to run some diagnostic checks now in an effort to resolve the reported issues.  We expect there to be some downtime and we will work to get PROD back up and running as soon as possible.

Computer Services personnel will verify the system when service is restored.  Please let us know of any further issues.

Should you have any questions or concerns, please contact Stacey Tune at 836-6555 or via email at StaceyTune@MissouriState.edu.

 

Critical Fixes in PROD tonight

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Updated at 9:15 PM:

The critical security fixes have been completed and Self Service Banner 8 has been verified. If you have any questions or concerns, please contact me directly at staceytune@missouristate.edu.

Previous Message:
Information Services needs to install some critical security fixes on the Banner PRODUCTION environment tonight, Tuesday, July 23 from 8:00 PM – 11:00 PM. The server affected is Self Service Banner 8. There will be no impact to other systems such as: Faculty Grade Entry, SSB 9, university networks, phone systems, main websites, Blackboard, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

Computer Services personnel will verify that all systems are functioning normally after the fixes are applied.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.

Planned Banner Upgrade

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To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday morning, July 21, 2019.

On July 21, 2019, the following systems will be upgraded and therefore unavailable:

  • 6:00 a.m. – 9:00 a.m. – Banner will not be available.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.