Missouri State University

Skip to content Skip to navigation
a b c d e f g h i j k l m n o p q r s t u v w x y z

Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

  • Information Services Website
  • Computer Services Help Desk

Telephones – Avaya mobile client

January 26, 2023 by Steve Coffman

We are currently seeing some strange behaviors out of the Avaya Mobile Client on mobile phones and on some computers. We have Avaya support looking at the issue. The behaviors consist of incomplete calls or error messages on the client. If you receive any message on the client to log out, update, or a red triangle ignore unless Telecom posts a message or contacts you to do otherwise.

Filed Under: Telephones, Unplanned

Resolved: Blackboard Error Loading Documents

October 25, 2022 by Lacey Geiger

Update: As of 1:30PM (10/25), there is a fix in place and the issue is now resolved.

Blackboard is currently experiencing an error when loading documents as shown below. This can impact general content in a course as well as assignment files of all types for both students and faculty. The problem is related to Blackboard’s cloud storage vendor and a fix should be in place shortly. We will update this blog post with additional information as soon as possible.

Blackboard Learn SaaS Error

 

Filed Under: Blackboard, Outage, Unplanned

Production Banner – Hardware-Related Outage

February 28, 2022 by Stacey Tune

Due to a hardware issue, Banner and systems that rely on Banner (including Self-Service Banner, Administrative Banner, and some other systems accessed through My Missouri State) are currently down. Office 365 email, Blackboard, and general internet connectivity are not affected. This post will be updated by 10 am with an update on status.

Filed Under: Banner, Missouri State Alerts, Outage, Unplanned

Slowness with Banner-related resources

September 7, 2021 by Stacey Tune

We are receiving reports of general slowness with My Missouri State and other Banner-related systems along with intermittent service issues. The Cybersecurity & Enterprise Systems teams are working on identifying the underlying issue. We apologize for the inconvenience and hope to restore full services soon.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Banner, Missouri State Alerts, Outage, Unplanned

Restored – EvaluationKit Outage

May 24, 2021 by Stacey Tune

The connection to EvaluationKit has been restored after the vendor’s move to Amazon Web Services. Thank you for your patience with this process.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Missouri State Alerts, Outage, Restored, Unplanned

Next Page »

Subscribe via email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Categories

  • Banner
  • Blackboard
  • Electronic Fax
  • Internet
  • Microsoft Services
  • Missouri State Alerts
  • Mt. Grove
  • Mtn. Grove
  • My Missouri State
  • Network
  • Outage
  • Restored
  • Scheduled
  • Springfield
  • Telephones
  • Uncategorized
  • Unplanned
  • Upgrade
  • VoIP Phones
  • West Plains
  • Workaround

Archives

  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • December 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • May 2018

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
Make your Missouri statementMake your Missouri statement
  • Last Modified: May 24, 2021
  • Accessibility
  • Disclaimer
  • Disclosures
  • EO/AA/M/F/Veterans/Disability/Sexual Orientation/Gender Identity
  • © 2013 Board of Governors, Missouri State University
  • Contact Information