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Information Services Notifications and Outages

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Partial Phone Outage – Tuesday, October 18, 2022

October 18, 2022 by Josh Stuppy

Some IP phones lost connectivity to the phone system last night.

Please contact Telecommunications@MissouriState.edu or call 417-836-5100 with a different phone to report any phone numbers that are not working.

Filed Under: Restored, Telephones, VoIP Phones

Telephone Service Restored – West Plains

January 6, 2020 by Steve Coffman

All telephone service at the West Plains campus is now restored.

Filed Under: Telephones, VoIP Phones, West Plains

Telephone Service Outage – West Plains

January 6, 2020 by Josh Stuppy

The phone switch serving the West Plains campus is currently experiencing failures this morning. Users are receiving a “fast busy” signal when attempting to call in or out of the West Plains campus. Networking and Telecommunications staff are currently investigating and will restore services as soon as possible.

Filed Under: Telephones, VoIP Phones, West Plains

Network Outage Resolved

October 31, 2018 by Mark Harsen

Today at approximately 8:40 a.m. a network outage occurred affecting sixteen (16) facilities. A power failure occurred in an outlying building and, when power was restored, the building rejoining the network unexpectedly “confused” the legacy Cisco routers supporting the sixteen (16) buildings causing them to go offline for approximately five (5) minutes while error recovery processes were invoked.

We sincerely regret the disturbances of critical networking and telephone services which resulted and are planning to expedite the replacement of the failing legacy gear as quickly as feasible.

Please direct any questions to Josh Stuppy or Mark Harsen.

Thank you, Mark

Filed Under: Network, Outage, Springfield, Unplanned, VoIP Phones

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