Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Banner Upgrade – Sunday, July 21

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On Sunday, July 21, the following systems will be updated and therefore unavailable to maintain the University’s technology infrastructure:

  • 6:00 a.m. – 6:00 p.m. Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Brightspace, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

Brief Banner Outage – August 29 9PM – 10PM

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From 9 PM to 10 PM the university’s administrative system, Banner, will be down for necessary system maintenance.

This will affect systems such as Student Registration, Student Dashboard, Employee Dashboard, Admin Banner, and many university web applications.

This outage will not affect the My Missouri State portal, Blackboard Learn, BearPass card use, or Office 365 email.

Banner Update — Sunday, August 6, 2023

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On Sunday, August 6, the following systems will be updated and therefore unavailable:

  • 6:00 a.m. – 6:00 p.m. Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Completed: System Outage, May 26-29th

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Good news! The system updates have been completed and verified by Information Services personnel. This was completed Monday, May 29th around 4:30 PM.

The following systems are available once again:

  • My Missouri State / My Grizzly Den (West Plains)
  • Admin Banner
  • Workflow
  • BDM
  • Self-Service Banner 8 (e.g. Student Information Menu, Student Records)
  • Banner Self Service 9 (e.g. Employee Dashboard, Registration)
  • DegreeWorks
  • Custom web applications (such as the Registration Status, Advising Notes, Chosen Name, and Direct Deposit pages)
  • All other systems reliant upon our database

If you experience any errors or other problems with the above sites, please notify the Help Desk and we will work to resolve the issue.