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Information Services Notifications and Outages

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Archives for May 2021

EvaluationKit Outage

May 24, 2021 by Stacey Tune

EvaluationKit is experiencing an unplanned outage. We are working with EvaluationKit to reintegrate the connection after their move to Amazon Web Services. We apologize for the inconvenience and hope to restore full services soon.

Faculty can use the link in Blackboard Learn to access their evaluations during this time.

Filed Under: Blackboard, Missouri State Alerts, Mt. Grove, Outage, Springfield, West Plains

Completed – Upgrade Day (May 22, 2021)

May 22, 2021 by Stacey Tune

Greetings! The Upgrade Day changes have been completed and verified by Information Services personnel.

Filed Under: Banner, Blackboard, Internet, Missouri State Alerts, Mt. Grove, Network, Scheduled, Springfield, Upgrade, West Plains

Reminder: Upgrade Day – May 22, 2021

May 19, 2021 by Stacey Tune

On Saturday, May 22, 2021, the following systems will be upgraded and therefore unavailable:

  • 12:01 a.m. – 12:30 a.m. – Internet for Springfield, West Plains and Mountain Grove campuses will be unavailable.
  • 10:30 a.m. – 4:00 p.m. – Maintenance will be performed on the Uninterruptable Power Supply (UPS) that powers all servers in the Cheek Hall Computing Center. Users of the network and computing resources are encouraged to plan accordingly and not depend on uninterrupted services.
  • 4:00 p.m. – 8:00 p.m. – Maintenance will be performed on the campus wireless system that could cause wireless networks to be unavailable to the Springfield, West Plains and Mountain Grove campuses.

Most of the University’s computer systems will be down. There will be little or no impact to the following systems: MSU homepage, Office 365, email services, video surveillance systems, and electronic door access systems.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

 

Filed Under: Banner, Blackboard, Internet, Missouri State Alerts, Mt. Grove, Network, Outage, Scheduled, Springfield, West Plains

Completed – Banner Upgrades (Sunday, May 9, 2021)

May 9, 2021 by Stacey Tune

Greetings! The Banner upgrades have been completed and verified by Information Services personnel.

The Banner Infrastructure upgrades were completed Sunday, May 9, at 9:43 AM.

Filed Under: Banner, Missouri State Alerts, Restored, Scheduled, Upgrade

Banner Infrastructure Upgrades – Sunday, May 9, 2021

May 6, 2021 by Stacey Tune

On Sunday, May 9, 2021, the following system will be upgraded and therefore unavailable:

  • 7:00 a.m. – 11:00 a.m. – Banner applications will not be available.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday morning.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Banner, Missouri State Alerts, Outage, Springfield

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