Information Services Notifications and Outages

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Archives for August 2022

Updated Reminder: Upgrade Day, August 14, 2022

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On Sunday, August 14, 2022, several university systems will be down for scheduled maintenance.

  • 12:01 a.m. – 1:30 a.m. – Internet for Springfield, West Plains and Mountain Grove campuses will be unavailable.
  • 7:00 a.m. – 12:00 p.m. – During this time, users who sign in to Office 365 services with an account in the format “abc123@missouristate.edu” may not be able to login into email or Office 365. Affected users include Faculty/Staff with accounts created before December 11, 2019.
    After this change, some users may be asked to sign in again.
  • 8:00 a.m. – 12:00 p.m. – Wireless network upgrades will impact wireless service on the Springfield campus causing intermittent outages during this time.
  • 12:00 p.m. – 5:00 p.m. – Firewall upgrades will impact services operated from university data centers, the Bookstore, and Magers Health and Wellness Center. Users of university services may notice brief, intermittent outages during this time.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Reminder: Upgrade Day, August 14, 2022

by

On Sunday, August 14, 2022, several university systems will be down for scheduled maintenance.

  • 12:01 a.m. – 1:30 a.m. – Internet for Springfield, West Plains and Mountain Grove campuses will be unavailable.
  • 7:00 a.m. – 12:00 p.m. – During this time, users who sign in to Office 365 services with an account in the format “abc123@missouristate.edu” may not be able to login into email or Office 365. Affected users include Faculty/Staff with accounts created before December 11, 2019.
    After this change, some users may be asked to sign in again.
  • 8:00 a.m. – 12:00 p.m. – Wireless network upgrades will impact wireless service on the Springfield campus causing intermittent outages during this time.
  • 12:00 p.m. – 5:00 p.m. – Firewall upgrades will impact services operated from university data centers, the Bookstore, and Magers Health and Wellness Center. Users of university services may notice brief, intermittent outages during this time.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Banner Security Upgrades – Wednesday, August 10, 2022

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On Wednesday, August 10, 2022, the following system will be upgraded with security patches and therefore unavailable:

  • 8:00 p.m. – 8:45 p.m. – Banner applications will not be available.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the production environment.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.