Springfield Archives - Page 3 of 20 - Information Services Notifications and Outages

Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Banner Update – Sunday, April 30, 2023

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On Sunday, April 30, the following systems will be updated and therefore unavailable:

  • 6:00 a.m. – 6:00 p.m. Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Banner Outage – Sunday, April 16, 2023

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On Sunday, April 16, the following systems will be updated and therefore unavailable:

  • 6:00 a.m. – 11:00 a.m. Admin Banner, ODSPROD, AppMan, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Banner Workflow Outage Starting Tue 14 March 2023

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Update: Banner Workflow updates have been completed. Access to Workflow applications has been restored.

Banner Workflow needs to be upgraded to a more secure version in order to be safely moved to the cloud environment. The upgrade will start next week on Tue 14 March 2023. We chose spring break with input from our functional team, thinking this would be the least disruptive time for the outage.

The system and all related applications will be down during this process, which is expected to take 2-3 days. These systems will be disabled to prevent accidental usage during the upgrade.

Related systems include:

  • ADP
  • Curricular Action Workflow (CAW)
  • Per Course BearPAF
  • Course Credit Fee Waiver
  • Drop With a Hold
  • DG / DX Hold Removal
  • GRADS Dashboard

After the system is upgraded, there will be some downtime while we ensure everything is operating properly.

Additional outages as well as an announcement that all is well and ready for regular business processing with these applications will be announced via this platform. If you subscribe to this blog, you will receive notifications about this process.

We sincerely apologize for the short notice and extended downtime for this system. We know all of our systems are important for the business of the university and we work hard to minimize downtime and maximize notice for outages such as these. In this case, we were just backed into a corner because of some security shortcomings and didn’t feel like we could wait any longer.

Questions or concerns should be directed to Brian Edmond (BrianEdmond@MissouriState.edu).

System Update – Sunday, March 5, 2023

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On Sunday, March 5, the authentication system will be updated and therefore unavailable:

  • 6:00 a.m. – 8:00 a.m. Blackboard and all other systems reliant upon CAS authentication will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Banner, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.