Archives for June 2023

System Outage: Transfer Credit Reevaluations and Preapprovals (TCRP)

June 23, 2023 by Aubrey Larimore Vargas

Update, July 11, 2023:

We are still experiencing problems with the Transfer Credit Reevaluations and Preapprovals system. Thank you for your patience as we continue to work on these problems and improve the TCRP system. We will post updates here as we have more information.

Thank you to the many people who have reported issues with the Transfer Credit Reevaluations and Preapprovals (TCRP) system. We understand that the current unavailability of this important tool may cause inconvenience for those seeking course equivalencies or reevaluations. Fixing the problem is taking longer than anticipated, but please know that our team is actively investigating the issue and working toward a resolution as quickly as possible. We hope to start releasing incremental fixes next week during the week of June 26th.

In the meantime, we want to offer our assistance in helping you navigate this situation.

If you are seeking an exact course equivalency, we recommend reaching out to the department head for the course(s) in question.
For those seeking a GEC code (general education) reevaluation, please contact Ross Hawkins at RossHawkins@MissouriState.edu.
Similarly, for those seeking a PEU code (professional education) reevaluation, please contact Juli Panza at JuliPanza@MissouriState.edu.

We apologize for any difficulties this issue may cause and appreciate your patience as we work toward a solution.

UPDATED: Telephones – Incoming and Outgoing Calling Issues

June 20, 2023 by Steve Coffman

We are currently having issue with our telephone carrier that affects incoming and some outgoing calling. The carrier is aware of the issue and it has been escalated.

UPDATED 06/21/2023: Escalated to ATT top tier. They are indicating a physical circuit issue and have a team investigating.

UPDATED 06/21/2023: We are seeing all services restored. There may be some short testing done but should be very short.

Dynamic Forms Login Issue

June 12, 2023 by Stacey Tune

Update – July 6th:

We are continuing to collaborate with the vendor to address this problem. If clearing your browser cache and trying a new browser doesn’t resolve the issue, you can utilize the link below to access Dynamic Forms:

Alternate Sign-In for Dynamic Forms

Some users are currently experiencing login issues with Dynamic Forms. We are aware of this issue and actively investigating it.

To resolve the problem, you should try clearing your browser cache or using a new web browser. We recommend Google Chrome or Mozilla Firefox for use with Dynamic Forms. If the issue persists after trying these workarounds, please contact Nicole Zhou for further assistance.

We apologize for this inconvenience and appreciate your patience.