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Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

TCRP 2.0 Launch: New Features and Availability Dates

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The new Transfer Credit Reevaluation and Preapproval (TCRP) system will be rolled out to users based on their roles:

  • Request Approvers: December 2, 2024
  • Advisors: December 16, 2024
  • Students: January 13, 2025

While the new TCRP system will be available early in the Spring 2025 semester, with early access for approvers, the legacy transfer system (TCRP 1.0) will remain available until the end of the Spring 2025 semester. As links to the new TCRP system are posted, existing links will be marked “Legacy” to indicate the original system.

Here are some highlights of the improvements made in TCRP 2.0:

  • ADA Compliance
  • Attaching syllabi to requests
  • Receiving email notifications upon approval or denial
  • Design enhancements
  • Streamlined request forms
  • Advisor submission on behalf of a student
  • Faster overall process
  • Increased search options for approvers

Review the comprehensive Transfer Credit Re-Evaluation & Preapproval (TCRP) System guide for detailed instructions for students, advisors, and approvers.

Request Approvers, such as Department Heads, will have access to the new system starting December 2nd. Look for the TCRP System 2.0 card in My Missouri State.
The new TCRP System 2.0 card in My Missouri State

Advisors will gain access on December 16th and will need to navigate through the Student Information Menu found on the Faculty & Advisor Resources card in My Missouri State.

The Faculty & Advisor Resources card in My Missouri State

Students will be able to access the forms via the Transfer Resources card starting January 13th.

Transfer Resources card in My Missouri State

If you encounter any issues, please report them using the TCRP Support page found under Custom & Vendor Software Support (MIS) in the IT Service Portal.

TCRP Support page and request button

ⓘ It’s often helpful to include a screenshot when reporting issues, and they can be attached directly to your support ticket.
Learn how to take a screenshot using the following guides: How to Take Screenshots on Windows 11 and Take a screenshot on your Mac.

Banner Upgrades – Sunday, October 20

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On Sunday, October 20, the following systems will be updated and unavailable to maintain the University’s technology infrastructure:

  • 6:00 a.m. – 6:00 p.m. Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Brightspace, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

Planned Network Maintenance – Night of August 9th

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From 11 PM the night of Friday, August 9th to 2 AM the morning of Saturday, August 10 university networks will undergo planned maintenance. Users of university networks should expect the following impacts:

  • During the maintenance window on-campus users may experience two or three short, less than one minute, internet outages.
  • Campus VPN services may be intermittently unavailable for one or two periods of up to 30 minutes.

 

Prepare your computer for planned electrical outage

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It is recommended you unplug all computer equipment prior to any scheduled electrical outage to protect against damage or potential loss of data. Scheduled electrical outage dates for your building can be found at NEW DATE: Springfield Core Campus Electrical Outage – Administrative Services Notifications (missouristate.edu). Please contact Work Management (417-836-8400) if you have questions or concerns about this electrical outage.

Complete: Upgrade Day – Sunday, May 26

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Update: All Upgrade Day tasks are complete and systems are operational.

On Sunday, May 26, 2024, several university systems will be down for scheduled maintenance:

  • 7:30 AM to 10:00 AM – Services that rely on university data centers will be unavailable due to a network upgrade. These include university websites, the My Missouri State portal, Blackboard Learn, and VPN services.
  • 10:00 AM to 8:00 PM – Occasional interruption to services like file and print servers should be expected during this time as servers are moved between university data centers.
  • 7:30 AM to 5:00 PM – On-campus wi-fi services will be upgraded and intermittently unavailable.