Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Completed: System Outage, May 26-29th

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Good news! The system updates have been completed and verified by Information Services personnel. This was completed Monday, May 29th around 4:30 PM.

The following systems are available once again:

  • My Missouri State / My Grizzly Den (West Plains)
  • Admin Banner
  • Workflow
  • BDM
  • Self-Service Banner 8 (e.g. Student Information Menu, Student Records)
  • Banner Self Service 9 (e.g. Employee Dashboard, Registration)
  • DegreeWorks
  • Custom web applications (such as the Registration Status, Advising Notes, Chosen Name, and Direct Deposit pages)
  • All other systems reliant upon our database

If you experience any errors or other problems with the above sites, please notify the Help Desk and we will work to resolve the issue.

Reminder: System Updates Start Tomorrow

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On May 9th, we announced system updates taking place over Memorial Day Weekend. These updates are focused on infrastructure, so our university community will not see any changes to our systems, but rest assured that these updates are creating a more modern, secure environment for our resources.

The following systems and applications will be unavailable beginning at 5pm on Friday, May 26th:

  • My Missouri State / My Grizzly Den (West Plains)
  • Admin Banner
  • Workflow
  • BDM
  • Self-Service Banner 8 (e.g. Student Information Menu, Student Records)
  • Banner Self Service 9 (e.g. Employee Dashboard, Registration)
  • DegreeWorks
  • Custom web applications (such as the Registration Status, Advising Notes, Chosen Name, and Direct Deposit pages)
  • All other systems reliant upon our database

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Microsoft 365, email services, video surveillance systems, electronic door access, and the application for admission.

Access Missouri State Email    Access Blackboard Learn

System Update Schedule:

  • Outage begins Friday, May 26, 2023 at 5:00pm.
  • System testing and verification will occur throughout the day on Saturday, May 27th and Sunday, May 28th. Systems might be up and down during this time, but system functionality should not be expected until Monday.
  • On Monday May 29, 2023 additional verification and testing will continue, and access to Banner and related systems may be intermittent throughout the day.
  • Full system restoration is expected by the beginning of the work day on Tuesday, May 30, 2023.

Follow this page for updates as work progresses.

Status Updates for Memorial Day Weekend:

  • Thursday, May 25: System backups began at 5pm
  • Friday, May 26: Updates begin at 5pm. Banner and all database systems unavailable.

Enterprise Resource Planning System – Computing Infrastructure Upgrade

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The Information Services division periodically upgrades computing infrastructure components to provide optimal services.  See below for details regarding a forthcoming upgrade:

  • Friday, July 27, starting at 6:00 p.m., Computer Services will upgrade the computing infrastructure required to host the Enterprise Resource Planning (ERP) system’s Operational Data Store (ODS) and Electronic Data Warehouse (EDW).  The ODS/EDW Argos reporting feature will be unavailable for use from 6:00 p.m. on Friday, July 27 through 6:00 p.m. on Sunday, July 29.

The ERP Banner and Blackboard systems will be available for use during this upgrade period. Departments and users of the ODS/EDW Argos reporting feature are encouraged to plan accordingly and not depend on uninterrupted services during this time period.

If you have any questions or concerns about this upgrade, please contact:

Stacey Tune at: StaceyTune@MissouriState.edu or Brian Edmond at: BrianEdmond@MissouriState.edu